Frequently Asked Questions
A 25% deposit is non refundable. Any deductions to order must be made 2 weeks prior to event. After which the entire order is 100% non refundable. Additions may be made up to 48 hours before.
We offer both at an additional rate. Please call for further information and pricing.
We deliver to Chandler, Gilbert, Mesa, Tempe, Queen Creek, and Apache Junction. We also deliver to sections of San Tan Valley, Phoenix, Scottsdale, and Paradise Valley.
Standard delivery will include: Curbside Drop off the day before your event and pick up the day after your event (excluding Sundays and occasional Saturdays). Drop off and Pick up times will be anywhere from 7am to 9pm (tents orders can be as early as 5:30am). If we happen to be booked for a certain day you will be moved to the next available day at no additional cost.
No, most of our tables do not fold in half. The table legs will collapse in but the tabletop will not. We do have a small quantity of tables that do fold however those are a first come first serve basis and our not allowed to be booked ahead of time.
Date changes within the two week cancellation period are subject to a $50 change fee. Outside of that, your day can be changed as needed.
Yes, please bring your own straps, blankets and tie downs. Failure to do so may result in an additional fee.
No, we will do all the washing in the shop. However, please ensure any leftover debris is shaken out. If the linens happen to get wet, please lay them out to dry so mold does not collect. Failure to do so may result in a replacement fee.
We do ask that all liquid/food residue be rinsed/scraped off. However, our catering department will do a full clean/sanitation upon return. Failure to do so may result in an additional fee.
Yes, although not required, our drivers do accept cash tips. If your delivery has already taken place, you can call the office.
No, you do not have to be there for drop off (tents, dance floors, and stage rentals excluded). However, please ensure to inform us where you would like your rentals left PRIOR to delivery.